AikinenOptimizing the Pieces Together

Crisis/Conflict Management

 

“We live in the midst of alarms, anxiety beclouds the future; we expect some new disaster with each newspaper we read.” - Abraham Lincoln

Crisis/Conflict & Risk Management/Mediation

Every business executive or owner knows each day brings a new set of unexpected challenges. There are days, however, when events happen that defy description in terms of chaos, anxiety, and can lead to very destructive financial loss or ruin. When a crisis event happens in a business, there is a mad scramble as to what to do. Having a well developed and designed Crisis Management Program and Team in place alleviates the majority of the "what should we do now" scenarios.

Finance and Information Technology tops the charts where there is the greatest risk. Having correct financial and IT security controls in place in addition to a business plan that ensures the business can continue to operate is the key to survival. For companies that have had a major loss of business data, 43% never reopen and 29% close within two years. A complete risk assessment from top to bottom, not just of the financial and IT controls but the entire organization is necessary to produce a viable and comprehensive Crisis, Recovery, and Risk Program that will protect the organization. Business Continuity, Incident/Crisis Management Planning, Disaster Recovery Protocols, Risk Assessment, Quality Audit/Assessment, Executive Coaching, Mediation and Other Conflict Resolution methods are utilized to create the optimal plan.

In addition to surprise events, there are the normal every day business processes and departmental activities in Finance, IT, Sales, Marketing, Operations, Product Management, and Human Resources which if are not running correctly, can lead to systemic risk that builds up over time until it leads to undesired results and multiple crises. Also in this category are Management Personality Conflicts and Challenges and Employer/Employee Conflicts that escalate or are long standing and reach a critical level that need to be addressed immediately. Many conflicting situations can be remedied without having to resort to firing an employee or a possible and expensive lawsuit if a skilled Executive/Business Coach with crisis/conflict management skills can proactively address the situation and bring it to a win/win resolution. Incidents and situations happen in the workplace which many times require an outside and independent skilled negotiator to bring order back into the picture and to provide suggestions and solutions to move the conflict forward to complete resolution. Aikinen models and principles provide the unique framework to get situations resolved.

I have over 30 years of experience in resolving Mission Critical Business Processes at every level and department including Information Technology, Finance/Accounting, Sales, Marketing, Operations, Product Management, Quality Assurance, and Human Resources. I have solved extremely complex business challenges which confounded management, bringing them to resolution. I am able to bring out the strengths and talents of the existing management team to facilitate greater levels of cooperation and performance gains. Contact me to discuss the various Crisis/Conflict and Risk Management options available.

              Download Crisis/Conflict/Risk Management Brochure

Available via Annual Retainer/Per Meeting/Project/Hourly

Crisis/Conflict & Risk Management Services Offered  (Click on Links Below For Details of Services)

• Mediation Services and Resolution of a wide variety of personal and business conflicts/situations
• IT/Technology Risk Assessment and Planning
• Site and Facility Risk Assessment
• Key Sales/Sales Performance Risk Assessment
• Insurance/Liability Risk Assessment
• Executive Risk Assessment
• Comprehensive Business Risk Assessment
• Comprehensive Home/Security Risk Assessment
• Comprehensive Personal Health Risk Assessment
• Website Health/Errors/Security Risk Assessment
• Software Design/Project Risk Assesment
• Quality Audit/Assessment
• Aikinen Principles and Models Applied to Business Challenges and Conflicts
• Business Continuity Management and Resiliency Planning
• Technological Crisis Planning
• Employee Confrontation or Workplace Crisis
• Crisis Management Preparation, Prevention, and Planning
• Incident Management (Employee or Non-Employee Based) and Contingency Planning
• Business Recovery
• Turnaround Strategies in Crisis
• Pre-Crisis Planning and Identification
• In-Crisis Processes and Procedures
• Post-Crisis Analysis and Organizational Change
• Crisis Communications with Public, Employees, Vendors
• Containment and Damage Control
• Crisis Management Team (CMT) Development
• Disaster Recovery Committee
• Company-Wide Crisis and Risk Management Audit
• Data Loss/Software Loss and Insurance Review
• Setting up a Call Tree and Notification Procedures/Protocols
• Threat and Risk Analysis (TRA) (Sabotage, Cyber attack, Power Outage, Telecommunications Outage, IT outage, Theft, Random Failure of Mission-Critical Systems)
• Hot/Warm/Cold Alternative Work Sites
• Coaching and Disciplining Difficult Executives and Managers
• Advanced Negotiation and Persuasion Principles
• Reducing or Eliminating Old Business, Personality, and Team conflicts
• And Many Others...